"Driver's Tracking Tool & Messenger" allows you to:
- Track the customer’s location and contact them directly.
- Allow clients to track their assigned driver in real-time.
- Transfer current order status updates to the client.
- Connect customers with drivers without exposing personal data, such as phone numbers.
- Automatically logging interactions and data, eliminating the need to manually collect evidence for handling client complaints.
It is very important for clients to stay in touch with your direct representatives so that, if any questions arise, they can contact your driver and locate them via GPS. You can learn more in the PDF presentation below:
Important note: Never assign a dispatcher as a driver - the real-time tracking and monitoring tool of the driver and of the passenger and messenger communication between the driver and the passenger will not be possible!
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